Contact information

For Help with orders, general questions, and all other matters

 

Visit our Customer Support Team 

 

Hello there! Our Customer Support team is available 24/7 to help you with anything you need. We look forward to helping you!

For questions about our store policies, you can view our shipping policy, refund policy, privacy policy, and terms of service.

Contact Information

Not only do we strive to deliver great products but we are also passionate about providing exceptional customer service. If you have any questions please feel free to contact us via whatever method is most convenient for you. We will respond to your question as soon as possible, typically same business day.

The best way to reach us is through our Contact Us form below or by sending an email to the corresponding email address for your specific question.  

Email Addresses 

 

For help with Orders: orders@jenerel.com

Customer Support Team outreach: contact@jenerel.com

Information and general questions: info@jenerel.com 

 

24/7 Customer Support Team – Jenerel

 

 

Please note that we reserve the right to modify, change, or otherwise alter the our store policies at any time; It is the responsibility of the customer to review and understand the most recent version of our policies before making a purchase and using our products. By purchasing and continuing to use our products, customers are indicating their acceptance of policies.